Shipping policy
📦 Shipping Policy — The Label Sitara
At The Label Sitara, we want to make sure your shopping experience is smooth, transparent, and delightful. Please read our shipping policy below.
🚚 Order Processing Time
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All orders are processed within 2–4 business days (excluding Sundays and public holidays).
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Once your order is shipped, you will receive a confirmation email with tracking details.
🌍 Shipping Zones
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We currently ship PAN India.
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For international shipping, please contact us at (thelabelsitara@gmail.com) before placing an order.
📦 Estimated Delivery Time
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Metro Cities: 3–7 business days after dispatch.
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Non-Metro & Remote Areas: 5–10 business days after dispatch.
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Delivery times may vary due to unforeseen circumstances (weather, strikes, festivals, etc.).
💰 Shipping Charges
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Prepaid Orders: Free shipping on orders above ₹1500.
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Cash on Delivery (COD): Not Available.
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Standard shipping charges of ₹49 apply to orders below the free shipping threshold.
📦 Order Tracking
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Once your order has shipped, you will receive an email/SMS with the tracking link.
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You can also track your order status under My Orders on our website.
📌 Important Notes
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Please ensure the correct shipping address and contact number while placing your order.
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In case of an incorrect or incomplete address, we are not responsible for delays or lost packages.
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If a package is returned due to non-delivery, re-shipping charges will be borne by the customer.
❓ Questions
If you have any questions about your shipment, feel free to reach out to us:
📧 thelabelsitara@gmail.com
📞 +91 7985123232
Thank you for shopping with The Label Sitara! We appreciate your trust and love.
